Last updated 30 September 2026
Refund Policy
Draft for legal review
We want every customer to feel treated fairly. This policy explains when refunds apply. [All terms to be reviewed by legal counsel, including consumer cancellation rights.]
AI Website Audit
If you cancel before we start your audit, we will refund in full. Once the audit has started, we are unable to offer a refund, but we will always work with you to resolve any concerns about the report.
Implementation
If you cancel before work starts, we will refund in full. After work starts, any refund reflects the work completed to date, as set out in your proposal.
Consultations
Paid consultations cancelled more than 24 hours in advance are refunded in full or can be rescheduled. [Late cancellation terms to be confirmed.]
How to request a refund
Message us from your dashboard or email hello@blessedpixels.com. Refunds are returned to the original payment method.
Contact
Questions about this policy: hello@blessedpixels.com.